Where does Business Class Luggage deliver to?
We deliver to UK address's.

What delivery method do Business Class Luggage use?
We use UPS orUKMail couriers for all deliveries.

When will I receive my order?
Your delivery will arrive between 3-5 working days

Do I need to sign for my delivery?
Yes, Please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot

Returns Procedure
Returns are only accepted with a valid returns numbers and Business Class Luggage prior consent, and goods must be unused, undamaged, and fully re-marketable. Please contact us for a return number. Please refer to our returns section for full details of this policy.

If items are exchanged for any reason beyond our control all shipping costs will be met by the customer

Cancellation
We know that sometimes you may want to cancel your order and we'd like to make it as easy as possible. If you are not happy with any purchase for any reason, you can return it, and we will replace or refund it immediately. This does not affect your statutory rights. Business Class Luggage does not offer a free return service unless the goods are faulty or sent out incorrectly, in which case we will refund the postage on receipt of the parcel. We aim to process cancellations within 3 days of receiving the goods, but it may take up to 10 days to appear on your statement due to clearing bank schedules

How secure is Business Class Luggage?
Shopping with us is safe using secure servers. The security of personal and credit card information is our highest priority. We use the latest available technology via SAGEPAY.

The technology used on this site is the web industry-leading safeguard that has made shopping on the Internet statistically safer than using your credit card in a store or giving your number over the telephone, facimile or e-mail. When you shop on this web site you will join millions of shoppers that have used the convenience of shopping on the Internet without the worry of credit card fraud.We have two methods of secure tranaction handling avaliable to you. 

You may call us your card details separatley via telephone if you prefer

What if I have a complaint about Business Class Luggage?
We've put every avalible effort in presenting you with total satisfaction and we will not allow you to become dissatisfied with us. If you have any complaint, criticism or concern about our services, please email: customerservice@limetreeworld.co.uk We will acknowledge your concern within 24 working hours and offer a resolution within a very short period of time